TERMS & CONDITIONS

Australia Trip Planner promotes and recommends a variety of tours, tickets and services (“products”) through its website (australiatripplanner.com.au) and through its partner websites.

Australia Trip Planner is found at www.australiatripplanner.com.au (the "site "). By purchasing products or services through the Site you are agreeing to the following terms and conditions. "We", "us" and "our " refers to Australia Trip Planner and/or www.australiatripplanner.com.au.
(ABN: 74231095231).

Australia Trip Planner creates personalised holiday itineraries based on personal information provided by you. The itineraries developed include products and services promoted on www.australiatripplanner.com.au.

Australia Trip Planner acts as an agent for third party suppliers, and your contract is directly with them. Bookings are subject to the supplier's terms and conditions and policies and you should read these before proceeding with your booking. Our role as agent is limited to facilitating information and bookings, as applicable.

Age

You must be at least 18 years of age to make bookings or to purchase products and services displayed on the Site.

Payment processing

  • Australia Trip Planner accepts PayPal, Mastercard, Visa, American Express.
  • We do not charge a service fee for processing credit-card payments.
  • Full payment using any of our payment methods is required to purchase your holiday itinerary(ies).
  • The amount debited will (subject to the following) be the amount shown on our booking page prior to you clicking the "Pay Now" button on that page.\
  • Depending upon the currency of the booking, and the country in which your bank account and/or card was issued, your bank and/or credit card provider may impose foreign exchange fees and other fees which are in accordance with your arrangements with them.

Site accuracy

  • We make every effort to ensure all information displayed on the Site is accurate; however, as considerable information is accessed from our partners and third party suppliers, we are unable to guarantee the accuracy of all information nor are we able to guarantee that the Site is free of errors or faults. We reserve the right to change information published on the Site at any time. We are not liable to you or any other person for any loss in connection with the use of a linked site.
  • All products, tours and services offered by Australia Trip Planner are valid as per the dates displayed at Australiatripplanner.com.au website. Australia Trip Planner is not responsible or liable for any information that it does not directly provide.

Disclaimers & Limitations of Liability

  • We do not accept any liability of whatever nature, whether in contract, tort or otherwise, for the acts, omissions or default, whether negligent or otherwise, of third party suppliers who we have no direct control over. We make no warranty or representation about the fitness or suitability of any product or service advertised on the Site.
  • These terms & conditions are governed by the laws in force in New South Wales, Australia and you submit to the non-exclusive jurisdiction of the Courts of New South Wales, Australia.
  • We may change or modify all or any part of these terms and conditions by posting changes to the Site.
  • For information on how we deal with your personal information please refer to our privacy policy

Customer Service

Fairness: We always try to settle any issues or complaints quickly and fairly. Any correspondence should be emailed to: [email protected], attention “Customer Service”

Passports, Visas & Travel Insurance

  • It is the responsibility of all travellers to check with the Australian consulate for current entry requirements applicable to them.
  • As visa and health requirements are subject to change without notice, we recommend that you verify health and visa requirements with the Australian consulate prior to departure.
  • We recommend that all travellers purchase a comprehensive Travel Insurance Policy prior to departure. If you cancel your trip or significantly alter travel dates, many policies will reimburse the cost of cancellation fees and related expenses.